Terms and Conditions

Last Updated: May 2024

Thank you for visiting NaturalValleyFoods.com. Please read our terms and conditions carefully. By interacting with or shopping on this site, you agree to accept these terms and conditions. If you do not accept these terms, please leave the site immediately. Please note that we may modify these terms and conditions from time to time, so check back for updates.



By submitting an order on this site, you agree to purchase the product(s) and to pay any charges for the items purchased. There may be situations where your order may be delayed, or we may not be able to fulfill your order (in full or in part) due to unavoidable circumstances (such as unavailability of items, pricing errors, supply chain issues, etc.). In such cases, we reserve the right to cancel or reject the order, offer you an alternative, and/or provide a refund. We also reserve the right to limit the quantity of any item being purchased.


We package our products in a facility that handles various allergens, including nuts, gluten, dairy, etc. While we take allergens seriously and do our best to prevent cross-contamination, we are unable to guarantee that no cross-contamination will occur.


Product Descriptions

We have made every effort to provide the most accurate descriptions of our products. However, we do not guarantee that product descriptions are accurate, complete, or error-free.

Limitation of Liability

Under no circumstances shall the company's officers and affiliate partners be held liable for any damage resulting from your use of this site, including the consumption of any products purchased from NaturalValleyFoods.com.


Your privacy and trust are our priority. By using NaturalValleyFoods.com, you agree to voluntarily share with us the relevant information required to fulfill your order, which includes your name, email address, phone number, and credit card details. We do not sell your personal information to marketers or any third party.


Shipping Policy

At Natural Valley Foods, we ensure prompt and excellent delivery of your orders. Standard delivery usually takes around 3-7 business days, and orders are processed in 1-3 business days. Shipping costs are shown at checkout and are determined by the total weight and delivery location. You will receive an email confirmation as soon as your order is placed, and after it is shipped, you will receive a shipping confirmation with tracking information. Please be aware that we have the right to reject any order, restrict, or cancel the amount that can be bought for any individual, household, or order. We will use the contact information you supplied at the time of purchase to let you know if we cancel or make any modifications to an order.


Return Policy

At Natural Valley Foods, we take pride in the quality of our goods and perform stringent quality checks before shipping your product. For safety reasons, all food product sales are final. However, if you have any concerns with your purchase, please contact us within 2 days of receiving the product, and we will do our best to address them.